Terms of Use

These Terms of Use (“Terms”) govern access to readyink.ai and the ReadyInk services provided by Square Investments, LLC (“ReadyInk,” “we,” “us,” or “our”).

By accepting these Terms or using the service where these Terms have been presented for acceptance, you agree to them. If you act for a business or other organization, you represent that you have authority to bind it.

Contact: info@readyink.ai
Business mailing address: 601 S. Meridian Suite L1, Indianapolis, IN 46225

1. The service

ReadyInk provides tools to prepare documents, request electronic signatures, manage signing activity, and retain completed documents and related records.

Features may include AI-assisted field suggestions, templates, team workspaces, branding, reminders, and token-based payments.

Your purchase confirmation and applicable pricing page identify the features and limits of your plan. Our Privacy Policy explains how we handle personal information.

2. Eligibility and accounts

Account holders must be at least 18 or the age of legal majority where they live, whichever is higher, and legally able to enter into these Terms.

You must provide accurate account information, protect your credentials, and promptly notify us of suspected unauthorized access. You are responsible for activity you authorize through your account.

Each Team user must use their own authorized account. Workspace owners are responsible for managing permissions and removing access when appropriate.

3. Electronic signatures and customer responsibilities

You are responsible for:

• The contents, accuracy, and suitability of your documents.
• Confirming recipient details and signing authority.
• Obtaining necessary permissions to upload and share information.
• Determining whether electronic signatures are appropriate for the document, jurisdiction, and transaction.
• Providing any transaction-specific disclosures and obtaining legally required consent.
• Reviewing completed documents and maintaining any records your business must keep.

Electronic-signature requirements vary. ReadyInk does not guarantee that every document or transaction is eligible for electronic execution or that every agreement will be enforceable.

A signature image alone does not determine an agreement’s validity. The surrounding consent, authority, evidence, and legal requirements also matter.

ReadyInk is not a law firm and does not provide legal advice.

4. Token usage

One token covers one person being sent one document for signature.

Multiple signature, initials, date, or other fields assigned to the same person within that document do not require additional tokens.

A document sent to three signers costs three tokens. Recipients receiving only a copy do not consume tokens.

Tokens are consumed when signature requests are successfully issued, rather than when signing is completed. An issued request consumes tokens even if the recipient declines or does not sign.

Standard reminders, delivery retries, preparation, previews, and downloads do not consume additional signing tokens. Resending through an existing reminder function is different from creating a new signing transaction.

Requests that fail to issue do not consume tokens. Reservations made for failed issuance are released.

Tokens are service credits, not cryptocurrency, cash, or an investment. They are not transferable or redeemable for cash except where these Terms, an applicable refund policy, or law requires otherwise.

5. Individual accounts and purchased packs

Individual accounts support one user and do not require a monthly subscription.

The minimum token-pack purchase is $10. Current packs are:

Price	Purchased tokens
$10	20
$25	60
$50	150
$100	400

Purchased tokens never expire. They remain available across billing cycles, subject to account access, applicable law, and the service-discontinuation provisions below.

Non-expiring tokens do not include a promise of indefinite document storage.

6. Team subscription

ReadyInk Team costs $15 per month and includes:

• Three total users.
• Thirty shared monthly tokens.
• Custom branding.
• Team management and shared workspace features.

Each additional user costs $5 per month and adds ten shared tokens to the monthly allowance.

Monthly tokens belong to the workspace. They are not restricted to ten tokens per individual user.

The subscription renews monthly until canceled. By purchasing it, you authorize the recurring charges disclosed at checkout, including authorized additional seats and applicable taxes.

Monthly tokens expire at the end of their billing cycle and do not roll over. A new allowance is provided for each paid renewal cycle.

Additional purchased tokens never expire. ReadyInk spends monthly tokens first, followed by purchased tokens.

Seat changes: When you remove a user, billing for that seat stops at the start of the following billing period. The seat remains paid for and usable until then, and you may assign another user to it at any time during that period at no extra charge. Charges for any new seats added mid-period are shown before you confirm the change.

7. Payments, cancellation, and refunds

Prices are in US dollars unless stated otherwise. Applicable taxes may be added.

Extra token purchases require authorization. We do not automatically purchase additional tokens unless you separately enable an automatic-purchase feature and accept its terms.

You may cancel Team renewal in Accounts > Billing. Cancellation takes effect at the end of the current billing period, and you keep access to Team features until then. The cancellation screen will explain remaining access and monthly-token treatment.

Purchased tokens do not expire because a Team subscription is canceled. After a downgrade, the workspace’s purchased token balance stays with the account owner, the user who set up the account.

Refunds: Token purchases are non-refundable. Team subscription fees are not refunded for partial billing periods; after cancellation, you keep access until the end of the period you paid for.

We will correct duplicate or erroneous charges. Contact info@readyink.ai about billing issues. Nothing in these Terms limits mandatory refund, cancellation, or payment-dispute rights.

If payment fails, we will notify you by email and provide a 5-day grace period to update your payment method. Paid features remain available during the grace period. If payment is not received by the end of the grace period, we may restrict paid features.

8. Document retention and account closure

Document storage is governed by the retention policy disclosed in the service and Privacy Policy.

• Individual retention: Documents are stored for 30 days after the account’s most recent payment activity (a token purchase).
• Team retention after cancellation or nonpayment: Documents remain available to view and download until the end of the paid billing period (or, for nonpayment, the end of the 5-day grace period).
• Advance deletion notice: We will email the account owner at least 5 days before documents are deleted.
• Signing evidence and backup retention: Signing evidence and audit records are kept for 30 days after the related documents are deleted. Deleted information may remain in restricted backups for up to 30 days.

You should download completed documents and signing evidence needed for your business records.

Using the last available token does not, by itself, authorize immediate deletion of your documents. Expiration of monthly tokens does not itself delete documents.

Deletion from ReadyInk does not remove copies independently retained by other participants.

9. AI-assisted features

AI may suggest field locations, extract information, or identify incomplete content. Suggestions can be inaccurate or incomplete.

You must review and approve document content, recipient assignments, field placements, and material changes before sending. AI features do not establish identity, signing authority, legal validity, or legal advice.

AI processing is subject to the practices described in our Privacy Policy. Use is subject to disclosed technical and reasonable usage limits.

10. Your content and permissions

You retain your rights in uploaded documents, branding, signatures, and other content.

You grant ReadyInk a limited right to host, reproduce, process, transmit, and display that content as necessary to provide the service, follow your instructions, maintain security, and meet legal obligations.

This permission does not transfer ownership of your content or authorize unrelated advertising use.

You represent that you have the rights and permissions necessary for the processing and sharing you request.

11. Acceptable use

You may not use ReadyInk to:

• Forge signatures or misrepresent identity or authority.
• Send fraudulent, unlawful, or unauthorized documents.
• Upload malware or attempt unauthorized access.
• Harass recipients or send unsolicited bulk messages.
• Infringe intellectual-property or privacy rights.
• Evade billing, usage limits, or security controls.
• Interfere with service operation or other customers.
• Upload regulated information requiring special contractual or technical arrangements unless we have expressly agreed to support that use.

We may investigate suspected abuse and restrict activity where reasonably necessary.

12. Service ownership and third-party services

ReadyInk and its licensors retain rights in the service, software, branding, and documentation. Your subscription or token purchase grants access to the service, not ownership of its technology.

Payment, email, storage, AI, signing, or integration services may be provided by third parties. Their applicable terms may govern your separate use of those services.

13. Availability, changes, and discontinuation

We aim to provide reliable service but do not promise uninterrupted or error-free operation.

We may change features or limits with appropriate notice. Changes will not retroactively increase the token charge for requests already issued or reduce purchased token balances.

Price changes apply to future purchases or renewals after the required notice. You may cancel renewal before a changed subscription price takes effect.

If we permanently discontinue the service, we will provide reasonable advance notice and an opportunity to export documents. We will refund unused paid token balances based on their attributable purchase price and any prepaid subscription period we do not provide, subject to applicable law and legitimate payment adjustments.

14. Suspension and termination

We may suspend or terminate access for material violations, unlawful activity, security threats, or nonpayment. Where reasonably possible, we will provide notice and an opportunity to resolve the issue.

Suspension does not automatically erase purchased balances or authorize unrelated forfeiture. Document export may be restricted where required by law, necessary to protect others, or technically unsafe.

You may close your account using the Cancel button in your account. Any consequences for unused balances must be disclosed before final closure and remain subject to applicable law.

15. Disclaimers and liability

To the extent permitted by law, the service is provided “as is” and “as available.” We do not warrant that it will meet every requirement or prevent every error, security incident, or dispute.

We are not responsible for the underlying obligations between document participants.

To the extent permitted by law, neither party is liable under these Terms for indirect or consequential losses. ReadyInk’s aggregate liability relating to the service is limited to the greater of $100 or the amount you paid ReadyInk during the twelve months before the event giving rise to the claim.

These limitations do not exclude liability that cannot lawfully be excluded, including applicable liability for fraud, willful misconduct, or gross negligence. Mandatory consumer rights remain unaffected.

16. Governing law and disputes

These Terms are governed by the laws of the State of Indiana, United States, excluding conflict-of-law rules.

Disputes will be brought in the state or federal courts located in Marion County, Indiana, except where applicable law provides otherwise.

Before filing a claim, either party may contact the other to seek an informal resolution. This does not prevent urgent relief or restrict mandatory rights.

17. Changes to these Terms

We may update these Terms and will provide notice of material changes before they take effect where required.

Where a change requires renewed agreement, we will request it. Continued use will not be treated as retroactive consent to previously undisclosed charges.

18. General provisions

If a provision is unenforceable, the remaining provisions remain effective to the extent permitted by law.

Failure to enforce a provision does not waive future enforcement. You may not transfer your account or contractual rights without our written permission, except where law requires otherwise.

These Terms, applicable purchase disclosures, and any separately executed agreement govern your use of ReadyInk.

19. Contact

Square Investments, LLC
ReadyInk.ai
Email: info@readyink.ai
Mailing address: 601 S. Meridian Suite L1, Indianapolis, IN 46225